HOW MUCH IS SHIPPING?
Free delivery on orders over R500. Flat rate delivery fee of R80 on orders less than R500.
WHEN WILL MY ORDER ARRIVE?
Regular delivery within 5 working days. If you live down a donkey track in the Karoo, please allow for a little extra time.
DO YOU SHIP WORLDWIDE?
Unfortunately, for the time being, we do not ship to destinations outside of South Africa. For those of you outside the best country in the world, you can get a friend to make an order on your behalf, and then collect your threads when you're next in South Africa. Sadly for now that is all we can do for you.
If you’re looking to return a faulty or incorrect item, please get in touch so we can get this sorted for you – firstname.lastname@example.org
HOW SOON WILL I GET MY REFUND?
It can take up to 7 working days for your return to arrive at our warehouse. We’ll send you an email to let you know once it has been received, and your refund will been processed.